Workplace Mediation & Conflict Resolution Services

Let’s Admit It: You Can’t Win a Conflict

Winning a conflict means getting the outcome you want, without considering what the other person wants. But since the underlying issue remains unresolved, it will inevitably resurface later. Unresolved conflicts create unhappiness, breed antagonism, and disrupt communication. This leads to inefficient teams, stress, and low productivity.

Workplaces can be a volatile mix of personalities, ages, and agendas. Managers often describe dysfunctional teams as akin to managing a schoolyard. Most of us don’t learn how to resolve conflicts constructively; instead, we ignore them, hoping they’ll disappear. However, tensions tend to escalate, either building into something explosive or simmering quietly beneath the surface, masked by increasing absences, declining productivity, and poor morale.

But Conflict Can Be Valuable

When managed effectively, conflict resolution can bring significant benefits. Addressing disagreements and differences in a constructive way can result in:

•  Enhanced problem-solving and decision-making skills
•  Improved interpersonal relationships within the workplace
•  Increased productivity and morale

How Workplace Conflict Mediation Works

Conflict Resolution Sessions are an informal process designed to address issues before they escalate. Managers may request facilitated assistance when other approaches are ineffective.

Mediation is a consensual formal process that helps parties reach a mutually satisfactory outcome. It can be utilised before the issue escalates further, or at higher levels of escalation when a grievance is lodged, or if the conflict remains a significant barrier to an employee’s return to work.

Experienced and Effective Workplace Mediators

Over the past 25 years, 3DMind Solutions has developed a distinctive approach to conflict resolution and mediation by blending NLP skills with effective dispute resolution methodologies. This combination has resulted in an impressive success rate in resolving workplace conflicts.

From complex organisational disputes between senior management to day-to-day issues among team members, our approach is versatile, addressing a broad spectrum of interpersonal dynamics in the workplace.

3DMind Solutions’ Accredited Mediators have successfully conducted conflict resolution and mediation sessions for various businesses across Brisbane and throughout Queensland, including:

• Queensland Health
• Maxsoft Group
• Department of Human Services Australia
• Department of Justice and Attorney-General
• Department of Transport and Main Roads
• Serco Group
• Department of Communities
• Bechtel Engineering
• Mater Health Services
• JPL Group
• WorkCover Queensland
• Queensland Education
• Australian Taxation Office
• TAFE Queensland
• Department of Agriculture & Fisheries
• Lockyer Valley Regional Council

Discuss your needs

Combine our workplace mediation services with injury prevention and vocational rehabilitation to create a safer, more cooperative workplace.

Start a conversation with 3DMS today and discover how we can transform the way your team works together. With offices in Brisbane, the Gold Coast, Sunshine Coast, and across Queensland and New South Wales, accessing the support you need has never been easier.