Management Coaching

Managers are often promoted for their technical skills within an organisation and department, but may find themselves unequipped to handle complex interpersonal challenges within their team.
3DMS has worked with team leaders and managers across several industries to help develop their potential, including:

• Developing advanced communication skills
• Facilitating organisational change
• Developing advanced conflict resolution skills
• Creating an environment where others want to work

Symptoms of highly dysfunctional conflict need to be recognised by managers and supervisors as early as possible. One primary duty of a manager is to reduce conflict and bring it down to a manageable level. Quick resolution of conflict helps prevent the negative aspects of unresolved issues from occurring.

Interpersonal conflict can range from minor disagreements to overt hostility. The cause can be substantive (content-based) or emotional (emotion-based). There is a high incidence of interpersonal conflict at work. Effective handling of conflict requires an understanding of one’s own behavioural style and communication orientation, as well as those of others.